





MORE THAN 700 CUSTOMERS ARE ENTHUSIASTIC ABOUT THEIR MYSTERY BOXES
Any questions left?
Once your order is complete, you will immediately receive an order confirmation via email. This will be sent to the address you provided during purchase. In the order confirmation, you will also find your unique order number , which always begins with #Vintagemunich followed by a combination of numbers.
(e.g. #Vintagemunich12345 ).
Please also check your spam folder if the email does not appear in your inbox.
Shipping is free with us
For further information, please see our shipping conditions .
We ship our goods from Germany with DHL.
After the shipping confirmation with tracking number, the delivery time is usually 2 to 3 working days.
We strive to process and ship your order as quickly as possible.
Once your order has been shipped, you will receive an email with tracking information.
There you will find the
DHL tracking number , which you can use to track the status of your delivery online at any time.
We want to make the return process as easy as possible for you. Here are the steps you can follow:
1.Find the cancellation form in our cancellation policy, fill it out and enclose it with your return.
2. Visit our returns portal to register your return. You'll need your order number (beginning with #Vintagemunich) and the email address you provided when placing your order. Once registered, you can simply print the return label.
Germany6.00 € charged.
In Austria the flat rate is €9.00 .
These costs will be deducted from your refund.
📌 Important note:
Different rules apply to mystery boxes , as they are individually assembled. Returns or refunds are therefore not possible. Alternatively, we offer an exchange or a store voucher.
Please note that returns must be made within the specified time limit. Further information about the deadline and our return policy can be found on our website.
The items are second-hand, but all in good condition. Naturally, slight signs of wear may be present due to previous use—this is unavoidable with second-hand goods. However, we make sure that everything is clean, tidy, and functional.